At joharmall.com, we are committed to ensuring a fair and transparent experience for all users who engage with our platform to buy and sell online businesses and ready-made monetized websites. This Refund and Returns Policy outlines the terms and conditions related to refunds and returns for transactions conducted on our marketplace. Please read this policy carefully before engaging in any transaction.
Refund Policy
- Seller Responsibilities: Sellers are expected to provide accurate and detailed information about the online businesses or ready-made websites they list on joharmall.com. If a seller misrepresents the information, omits crucial details, or engages in deceptive practices, buyers may be eligible for a refund.
- Buyer Responsibilities: Buyers are encouraged to thoroughly review the listing details, financial data, traffic statistics, and any other relevant information provided by the seller before making a purchase. We strongly recommend conducting due diligence and seeking professional advice if needed. Refunds will not be issued based solely on buyer’s remorse or changes in personal circumstances.
- Dispute Resolution: If a dispute arises between a buyer and a seller regarding the accuracy of the listing or the condition of the online business or website, joharmall.com may step in to mediate and help resolve the issue. Refunds may be considered if the dispute is resolved in favor of the buyer.
- Fraud and Misrepresentation: In cases where a transaction is deemed fraudulent, involves misrepresentation, or violates our Terms of Use, joharmall.com reserves the right to cancel the transaction and issue a refund to the affected party.
Returns Policy
- Digital Nature of Products: Given the digital nature of online businesses and ready-made websites, returns may not be applicable in the traditional sense. Buyers are encouraged to clarify any doubts and gather all necessary information before completing a purchase.
- Quality Assurance: joharmall.com endeavors to ensure that listings on our platform accurately represent the condition and potential of the online businesses and websites being sold. However, we cannot guarantee the future performance of the purchased assets. Buyers are responsible for assessing the value and viability of the investment.
Cancellations
- Seller Cancellations: Sellers are expected to honor their commitments once a transaction is confirmed. In the event that a seller wishes to cancel a transaction after it has been finalized, they should reach out to joharmall.com support for guidance. Unjustified or repeated cancellations may result in account suspension.
- Buyer Cancellations: Buyers who wish to cancel a transaction should contact the seller directly and request cancellation. It is at the seller’s discretion whether to grant a cancellation. joharmall.com recommends open communication between buyers and sellers to resolve such situations.
Contact Us
If you encounter any issues, discrepancies, or concerns related to refunds, returns, or cancellations, please don’t hesitate to contact our Customer Support team at [email protected]. We are here to assist you and ensure a positive experience within our online business and website marketplace.
Please note that this Refund and Returns Policy is subject to change, and any updates will be reflected on this page. It is your responsibility to review this policy periodically and stay informed about its terms.